Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lynn Redgrave.
A crazed killer escapes from an asylum and assumes the identity of his twin brother, a famous and respected architect.
Offered a job as a presidential adviser, a professor is forced to dispose of those who knew him when he was a spy.