In southern Burgenland, Austria, 18-year-old Renate is found dead in a wooded area. Investigator Elfriede Jandrasits, who is known for her tenacity at the Eisenstadt Criminal Police Office, takes on the case. She is under a lot of time pressure because her husband's retirement party is imminent.
The film is set in the near future, in a world of perfect capitalism. Society is sustained by a class of top achievers; meanwhile, so-called minimum recipients live under sedation in Fortresses of Sleep. The great majority of top achievers view themselves as happy. An outsourced agency has been established for the rest: Life Guidance is charged with turning these individuals into optimal people as well. Alexander has internalized the system but one wrong word to his child triggers Life Guidance. He starts to rebel and encounters the horror of the system in all its brightness and affability.
The former waiter Ernst Held believes himself to be called higher and seeks self-realization as a poet. When he recites poems to his wife's beautician in an ambiguous situation, his wife puts him out the door. Completely destitute, the thwarted poet must therefore return to the lowlands of life and become the head in the Munich pub "Goldener Löffel".