Video game bad guy Ralph and fellow misfit Vanellope von Schweetz must risk it all by traveling to the World Wide Web in search of a replacement part to save Vanellope's video game, Sugar Rush. In way over their heads, Ralph and Vanellope rely on the citizens of the internet — the netizens — to help navigate their way, including an entrepreneur named Yesss, who is the head algorithm and the heart and soul of trend-making site BuzzzTube.
The short follows the lives of a family consisting of Bert, Rae, and their daughter Rachel. The viewer serves as an observer of the family's lifecycle before, during, and after living in their home. It is Walt Disney Animation Studios' first short set in virtual reality.